SETTING THE STANDARD
Once your home improvement project is completed and signed off, we’ll issue and date your guarantee certificate.
All our products are designed and manufactured to last. Our comprehensive guarantee will protect you, your products and your home and is underpinned by our long history, values and commitment to quality.
WHATS EXCLUDED
There are some restrictions to your cover. For more information, please refer to your specific documents and guarantee certificate.
Please be aware that if a third-party repairs or modifies any products, the guarantee will be invalidated. As our product collections are exclusive to us, we cannot be liable for work undertaken by anybody other than a Bon Accord Glass-approved representative.
FURTHER INFORMATION
For full details of our guarantee, including a complete breakdown of exclusions and/or exemptions, please contact a member of the Bon Accord Glass team. We’re only too happy to help.
BON ACCORD GLASS
The promises that we pledge to every customer are always kept! Yes, some of them are bold, but they’re bold because we believe you deserve the best.
TRANSPARENT SERVICE
From start to finish, Bon Accord Glass will be open and transparent at every stage of the buying process so that you always know exactly what’s happening.
ETHOS OF BON ACCORD GLASS
All Bon Accord Glass employees are committed to providing the highest standard of customer care and are expected to do everything they possibly can to offer a first-class service.
10 YEAR GUARANTEE
Anything that you buy from Bon Accord Glass comes with a 10-year guarantee, cover that extends to moving and non-moving parts. This, hopefully, instils confidence in you and gives you confidence in us.
PRICE PROMISE
Our prices are extremely competitive when you consider our product quality. We regular price-check the market and you’ll find that we offer fantastic value for money.
WANT TO GET IN TOUCH?
If you have a query or issue about any of our products or services you can contact the Customer Services team by completing the form below.